There are many options available to casinos that want to provide a live casino solution for their players. Most now use the services of third-party live casino software suppliers.
The choice for casinos in 2024 is greater than ever. New live dealer casino software suppliers have been established, focusing on specific markets. There’s been some consolidation, and a few that have gone out of business.
A few live dealer casino suppliers are innovators, while others seem content to copy what they best do.
Either way, each has something different about them to appeal to the different playing markets worldwide.
I will provide some background on putting a live casino together – the descriptions are generic. They are based on my knowledge and experience from many visits to live casino providers worldwide.
Then, I’ll review the live casino providers in the marketplace that I know.
| ||||||
| ||||||
| ||||||
| ||||||
| ||||||
It’s difficult to highlight who is the best live dealer online casino provider, as the measurements are personal to the player and the casino. Licensing is a major contributory factor. This alone can decide the software a player or casino can use.
Evolution, the biggest live casino provider, is the gold standard everyone is trying to emulate. They have the widest choice of games, the best quality streaming, and provide a great player experience.
Brands like Playtech have a smaller customer base, and their games compete well with Evolution. Microgaming was well known a few years ago but withdrew from Europe to concentrate on the Asian markets.
Newer suppliers like LuckyStreak and Pragmatic Play don’t offer the breadth of games but have unique player experiences. Pragmatic is probably the most innovative, creating new games every few months.
Studios are purpose-built locations that house all the gaming tables, technology, and staff required to deliver online live dealer games to players.
In my experience, these “studios” resemble offices more than a traditional TV studio. If you stood outside a building, you’d have no idea about the layout inside.
I’ve visited a few live casino studios around the world. If you like more information, there are a few links to my most recent visits.
So I feel extremely qualified to talk about the live casino studios and what lies behind the doors, as I’ve seen it with my own eyes, spoken to the people responsible for building them, and even had the opportunity to try dealing with some of the games myself — a claim, not many other people can make!
Technology plays a huge part in delivering the high-quality broadcasts we’ve used when playing live dealer online casino games.
High-definition streaming has become the norm for most high-end studios.
The cameras have HD and 4K capability. Unlike big television cameras & bulky, live casino cameras are small and compact, so they can be mounted on tables and rigs.
Most tables have at least two cameras, with some, like the Prestige and Immersive Roulette tables needing four or five to give the multi-angle experience.
Once set up, the cameras are computer-controlled to zoom in and out during the game rounds at predetermined trigger points.
Stuttering and freezing pictures during streaming is thankfully a thing of the past, as broadband capabilities at home, on the move and at the studios have improved.
There is a natural latency between the action on the table and the picture received on your playing device.
This is normally set at a few seconds — any longer, and the connection is dropped to protect the game from people hoping to exploit the latency.
You can see my live roulette streaming tests from Genting’s land-based casino in Manchester.
When streaming quality is low – the best live dealer casino software providers can adjust the quality of the stream, sometimes by reducing the size of the video transmission or providing a more computer-generated interface to watch the action unfold. Quite often, you’ll see this referred to as classic or mixed-mode viewing.
The Roulette tables used are of the highest quality, generally sourced from three leading manufacturers, TCS John Huxley, Cammegh, and Abbiati.
The wheels all come with internal monitoring systems pre-installed and sealed, which provide performance information to the monitoring software keeping its eye on the balance and performance statistics of the wheel.
Card Tables used for Blackjack, Baccarat, and Poker games are also of casino strength. Like roulette wheels, no expense is spared. Only high-quality products are used to ensure they last and remain in a good-looking condition.
It may surprise you, but the chairs used at each table (because all online dealers sit while dealing – unlike in land-based casinos where they stand) are very expensive – by that, I mean over £1,000 each!
Audio presents its challenges within the studio environment, with all the providers struggling over the years to get a quality product.
Background noise is a particular issue, so experiments have been made by attaching microphones to clothing or using headsets. The latest directional microphones seem to be the most popular now, providing a better quality audio experience than we’ve had before.
Eye contact is one of the areas I’ve been most vocal about when speaking with the studio designers. Nothing is worse than playing at a table where the dealer is not looking directly down the camera lens at you. There are technical reasons why it’s been like this, but now investment is being made into teleprompting equipment, as you see on BBC News, to provide a seamless experience.
Unlike in land-based casinos where the dealer takes their dealing instructions directly from the player in front of them, in a live casino studio, this is not possible.
A dealer has an LCD screen they view and take instructions from during the game round.
The player indicates what action they wish to take through the playing interface. That is displayed on the screen the dealer views. The dealer then performs that playing decision, depending on the game.
The dealer cannot decide or act before the computer systems tell him what to do.
Optical Character Readers (OCR) are used to identify the value of the cards being dealt so that they can be displayed in the players’ interface.
As each card is dealt from the dealing shoe, it’s passed over a scanner before being laid on the table.
More often, this is a seamless process, but sometimes the scanner may not pick up the code, and a rescan is needed. This is notified to the dealer on the LCD screen.
The card decks used at the tables have a limited life span. In most live dealer online casinos, there is a separate department responsible for managing the whole life cycle of the cards. I’ve been surprised to see some card rooms are the most heavily protected areas in the studio, with only a limited number of people allowed access.
The card decks get checked regularly. The ones from Baccarat Squeeze are replaced because they get bent out of shape after a single use. Other decks may have a lifetime of three to four uses before they are replaced. As you can imagine, the volume of cards that the live dealer online casinos go through is staggering — amounting to thousands a week.
The logging of game results is normally an automated process requiring no human intervention. Lasers are used to identify ball positions in roulette, while OCR readers are used in card-based games.
In entertainment games like Spin A Win, Lightning Dice, and Monopoly Dream Catcher, human intervention is required to enter the results into a computer terminal. It’s been the case that a dealer has made a mistake – all hell broke loose on social media when that happened, with allegations of cheating rife. Of course, it was a simple mistake and easily rectified.
One of the least-seen areas is one of auditing and compliance of the games. In live dealer online casinos, the level of monitoring is quite staggering.
Everything is recorded, both visually and electronically, and in multiple ways.
Games are monitored for Key Performance Indicators (KPIs), including deviation against the norm, dealer mistakes, and players’ play patterns.
Nothing is left to chance, and a team of dedicated staff works in centralised control rooms to maintain the constant availability of games and resolve any issues or problems as quickly as possible.
The support that sits behind the dealer is sophisticated and thorough. The monitoring helps to maintain a fair gaming environment for everyone that uses them.
Keeping track of all the live casino software providers is difficult, so I’ve produced this quick rundown of the major players. I give basic corporate information and a summary of their live dealer solutions from a player’s perspective.
All the companies used by at least one live dealer online casino have been reviewed on Live Casino Comparer. Check out my reviews to see how the casinos have implemented the solutions.
It’s quite common that experienced players have favourite live dealer casino software suppliers and like to play at casinos where that software is being used. I’ve included a list of the available casinos for each software type in each review.
If you’ve found this page because you’re an online casino looking for live casino software, my list is a good place to start. If nothing else, it gives you a starting place of who to contact. Please mention me if you do :-).
The details contained in the summaries below are from a player’s perspective.
There is a difference between what is better for the casino and what is better for the player. You could argue that the player experience should be the most important factor when choosing the supplier, but as with all things, money and capability are just as important.
If you want some help or would like to discuss the subject of live dealer casino software further, I’d be happy to help. Just use my contact details.
7Mojos is a Bulgarian-based Live Casino provider that is relatively new to the market. They operated under the guise of two companies providing Business to Business live casino solutions and slots games development. In 2020 they came together to form 7Mojos, which will offer a live casino software service to online casinos.
For the full review and video of the live games, read my 7Mojos Live Casino Review.
Games
Licenses
Features
What’s missing
Asia Live Tech is a Cambodian-based business providing products and services for the iGaming industry. They have developed their live dealer online casino solution at the Lucky Ruby Border Casino in Cambodia. From there, they stream seven live games from three studios within the casino.
For the full review and video of the live games, read my Asia Live tech Review.
Games
Licenses
Features
Features Cont’d
What’s missing
Formed in 2012, Asia Gaming is one of the larger Asian Live dealer online casino providers. It offers a large selection of games, both European and Asian-focused, and has Multiple Studios. Asia Gaming is the first Asian operator to have a studio based in Malta. It’s under the brand name Amazing Gaming but is part of the same company.
Games
Licenses
Features
What’s missing
Authentic Gaming has developed a range of products that stream Live Roulette tables from premier land-based casinos around the world. They are targeting a niche segment of the live dealer online casino market and currently offer Roulette. All games can be played on Mobile / Tablet and Desktop.
What makes them unique is the quality and features they have built into the playing interface. The tables suit inexperienced and experienced players alike, with a growing functionality and sophistication as you move from the Classic to the Professionally branded tables.
They are the first operator to offer live-streamed tables from a US Land-Based Casino, Foxwoods. They recently added a studio-based live roulette option to their games catalogue.
Images and full descriptions of the games can be seen in my Authentic Gaming review.
Games
Licenses
Features
Features Cont’d
BetConstruct is an Armenian-based company that develop among other things live dealer online casino solutions. Whilst their offering is very similar to other live casino suppliers, they have a couple of USPs that players will love.
Aside from the usual Blackjack, Roulette and Baccarat, BetConstruct has two additional games you won’t find anywhere else! Bet On Baccarat and Bet On Poker allow additional wagers to be placed after each new card is dealt onto the table. Odds are calculated for the best winning hand, and players can place additional wagers.
Games
Licenses
Features
Features Cont’d
What’s missing
My Betconstruct Review gives much more detail on all the games and many more of the features.
Where You Can Play
Vbet.
ICONIC21 is a relatively new live casino provider that formed in 2020. Initially, they focused on CIS countries but expanded their reach across Europe more recently.
They have four main game titles, streamed from a studio location in Romania. The studio has two themes, one for European-style games and one for Asian games.
Game titles include Blackjack, Roulette, Baccarat, and Sic Bo. Newer titles include Teen Patti and Andar Bahar.
Games
Licenses
Features
Features Cont’d
What’s missing
Read my ICONIC21 Live Review for more details and videos of each game.
Betgames has been around since 2012, and they have been developing a different type of live games. They have three table-based games, and you can bet on as many hands as you like and at different times during the game rounds. As cards are dealt, the odds for each hand change, and you can bet again using this new information.
There’s also a range of lottery-based games. You’re able to make all sorts of bets on the outcome. You’re not restricted to just naming the winning numbers. You can bet on colours, sequences — all sorts. The same applies to the only Dice game, where you can bet on different outcomes when the five dice are rolled. It’s very similar to the Asian game Sic Bo.
Games
Licenses
Features
Features Cont’d
What’s missing
Read my Betgames Review for more details and videos of each game.
Where You Can Play
As far as I’m able to tell DreamGaming is a Thai supplier of live dealer online casino games and online casino while label provider. The live games are streamed from the Genting Crown Casino in Cambodia and are available on Desktop, mobile and Tablets, delivered using Flash, HTML5, and a mobile App.
Games
Licenses
Features
What’s missing
Honestly, I found it quite difficult to understand the setup. DreamGaming is an Asian-facing supplier that offers more than just live dealer online casino games.
Entwinetech is one of the largest and oldest Asian-facing live dealer casino software providers. It has over 200 employees based in the Philippines and Malaysia. While Asia is its largest market, it has European Dealers and games to meet customers’ requirements in both markets.
They work in conjunction with N2-live, which provides mobile technologies for the games.
Games
Licenses
Features
Features Cont’d
What’s Missing
Evolution Gaming is, without a doubt, the market-leading live casino developer. That is all that they do: develop live casino software and solutions. Because of this, they are constantly pushing innovation in the areas of live casinos, are the first to come out with new games and offer a range of solutions, including a mobile live casino.
Games
Licenses
Features
Features Cont’d
What’s Missing
My Evolution Gaming Software review has more details about the company and what it offers. If you want to play, my Evolution Casinos page provides more details on the casinos and games.
Where You Can Play
My favourite is Royal Panda, followed by Leo Vegas & BetVictor. They all have dedicated tables and have all the games, including 3 Card Poker.
Ezugi has a strong presence in Europe, South America and Asia. They offer eight live dealer online casino games, with two variants of Live Blackjack, Live Lottery, and Live Keno. They offer studio and land-based tables (with deals with the Portomaso Casino in Malta and the Queenco Casino in Cambodia). Multiple studios exist in Central America, Central Europe (Romania, Bulgaria, Belgium, Latvia, Hungry), and Cambodia.
Like the other suppliers, they offer a range of services for casinos, both land-based and online, to get into the live dealer online casino space and will tailor requirements to individuals’ needs.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
Leo Vegas, DublinBet, and Vbet all carry Ezugi Games.
My full review has a lot more information on each game and more of my recommended casinos where you can play.
Fazi was founded in 1991 and is one of the worlds leading manufactures of Electronic Roulette games. They also offer a range of additional products and services to both online and offline casinos. But they’re more known for their roulette products.
As far as live dealer online casino games go, they offer three roulette solutions.
Games
Licenses
Features
Founded in 2019, Fresh Deck Studios provides live casino games.
It would appear that they provide other live casino suppliers’ games and present them through their lobby.
They offer white-label services for casinos, but the scope of what they provide and from where is a bit of a mystery.
Watch this space for further information!
Games
Licenses
Features
HoGaming has a long tradition of providing live dealer online casino games. The first flash-based live casino was launched back in 2006!
Although the product is international, HoGaming is more prevalent in Asian countries than in European ones. The live dealers are based in the Philippines and trained in Macau to ensure the best live table experience for players.
Games
Licenses
Features
Features Cont’d
What’s missing
Imagine Live initially launched in 2020 under Digitain Live Casino but rebranded in February 2023 as Imagine Live.
Based in Yerevan, Armenia, this live casino provider produces premium quality games that stand out from the crowd by being slightly different.
Their initial games of Blackjack, Baccarat and Roulette may look similar to the competitors. Still, rule changes, a desire to provide something players yearn for – low-stakes tables and a critical eye for innovation make them stand out.
A robust strategy for 2023 sees more studios opening and a range of games that should keep most clients happy, including multiplier games and Gameshows.
Games
Licenses
Features
Read more in my Imagine Live review.
Live Games has been around since 2015 and has various live dealer online casino games. They are best known for their Live Bingo Game, but they have a range of live games that are not the run-of-the-mill type. Live Roulette, a recent game addition, offers something completely different from the traditional live dealer game we’re more used to. That, in addition to the Live Tombola Classic Bingo Game, makes this supplier worth looking at.
Games
Licenses
Features
Read more in my LiveGames review.
LuckyStreak is a new entrant into the world of live casino. Established in 2014, they aim to provide customers with a more customer-focused experience.
They provide several services to land-based and online casinos, but I can’t test them out, so I can’t comment. If you want to know more, I’d suggest speaking to them directly.
They have three games, and their studio is relatively small. This isn’t a bad thing and, in the early days, it’s quite a sensible approach. The games are all fairly standard. The playing interfaces are good, but I have experienced lag in the video stream, so I hope to see that become more reliable as the product matures.
One thing in their favour is that blackjack comes with side bets, and there are no additional licensing requirements for casinos to have them, unlike some of their peers.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
1xBet is the best casino where you can play.
Read more in my LuckyStreak Live Review.
LiveG24 (formerly Medialive) was established in 2005 in Malta as a company creating virtual casino games. Then in 2007, with interest in live dealer online casino games growing, they expanded their product portfolio to include live casino software and solutions. This has been an expanding part of their business that continues to grow.
They are licensed to operate out of Malta, Italy, the Isle of Man, Estonia, and Latvia. This allows them to provide Live Casinos in markets that other suppliers can’t currently reach.
Games
Licenses
Features
Features Cont’d
What’s Missing
Read more about LiveG24 in my LiveG24 Casino Software review.
Microgaming created the first Online Casino over 15 years ago and since then have developed over 600 games. Over 120 online casinos and over 40 poker rooms across online, land-based, and mobile platforms in 24 languages use their software. They are one of the most well-known brands in the gaming industry, primarily because of their games’ quality and continued innovation.
They were a founding member of eCOGRA and IGC, and have always been at the forefront of initiatives that set the standards in the gaming industry, notably in the areas of fair gaming, responsible operator conduct, and player protection.
Their live dealer casino product offers high-definition video streaming with stand-alone multi-window games and a multi-language facility. As expected, live dealers are responsible for shuffling and dealing the cards. Microgaming launched the first branded live dealer online casino, “Playboy Live Dealer”, which has proved very popular.
The Live Casino solution is not seen much in Europe due to a deal they signed with Evolution Gaming in 2016. Microgaming’s live dealer focus is much more on the Asian market, where they seem to have a strong presence.
Across their product range, they offer a core of five games.
Games
Licenses
Features
Features Cont’d
What’s Missing
The best Microgaming live casinos are found in my Microgaming Live casino review.
Unfortunately, following the sale of NetEnt to Evolution, NetEnt Live Casino studios were closed down at the beginning of December 2020.
It’s a real shame, as NetEnt created new games and enhanced their live casino solution. It will be interesting to see if Evolution uses any NetEnt live games in their portfolio later.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
You can’t play NetEnt live games anymore.
On Air Entertainment is a newly established Live Casino Provider, based in Malta.
Their studio is located in Riga, Latvia. The company intends to disrupt the live casino market by providing high-quality games that players and casino operators will love.
Backed by Microgaming, a team leads this live casino provider with over 100 years of experience running live casino studios and operations.
Games
Licenses
Features
Playtech has been around since 1999, providing leading gaming applications.
Their first live casino was launched in 2003, and since then, Playtech has continued to develop and improve its product offering. They offer European and Asian sites and dedicated tables with native-speaking dealers for players in the UK, Italian, and Spanish-speaking nations. Multi-language support is also available for Mandarin & Russian.
Playtech offers all the casino classics, like Blackjack, Baccarat, and Roulette, on the live dealer platform, alongside games like Unlimited Blackjack, Double Screen Roulette, Casino Hold’em, Hi-Lo & Spin A Win, their live Wheel of Fortune game. They are the only supplier to offer both Vegas and European rules Blackjack.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
Betfred, and Playojo have dedicated environments and are two of the best Playtech casinos.
My Playtech Software review has more information and a list of live casinos where you can play.
Pragmatic Play is a new player in the Live online casino market in 2019. They have a newly built studio in Bucharest, Romania, from which they stream a selection of live dealer games.
There is no doubt that the Pragmatic Play Live Casino looks familiar, as they have taken the best of their competitors and tried to match or improve the games. They delivered a slick live casino operation that fits well in the marketplace.
Games
Licenses
Features
Features Cont’d
What’s Missing
Stakelogic Live is a new entrant to the live casino niche.
Launched in June 2021, this live casino provider is part of Stakelogic, which produces innovative slot games for online casinos.
The live casino studio is in Malta, while the engineering teams are Kyiv and Belgrade based.
With 22 tables and a suite of games being developed for launch in late 2022, this new live casino provider hopes to challenge the old guard with innovations.
Games
Licenses
Features
What’s Missing
Visionary iGaming was launched in 2007 by Martin Reiner, the former CEO of Vutec. He established the company to build quality and innovative live casino software and back-office management tools.
Customers can choose from several different products and licensing options.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
In my opinion, DublinBet is probably the best place to play.
You can read more about which casinos use the ViG software in my Visionary iGaming software review.
Vivo Gaming has developed a wide selection of live casino games, and apart from the standard games you’d expect to find anywhere, they also offer Live Caribbean Poker and Live Craps.
The company is 200-strong with offices in Florida, Lithuania, Costa Rica, and Israel. They have live casino studios in Central Europe, South America, and Asia.
Their products can be customised to suit clients’ needs. There is not much they cannot provide, so if you’re considering a live casino supplier, it’s worth chatting with these guys.
You can view the current games through a demo interface that has you playing on their real tables alongside real players but with fun money. I’d recommend trying this before you speak to them.
Although most of their current market is Asian and South American focused, they are positioning themselves for Europe. They already have a studio and hope to pick up more European customers, especially when they have their UK gaming Licence.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
1xBet casino has Vivo Live Casino games.
To read more, check out my Vivo Gaming Live Casino review.
Wirex is an Italian software development company that was founded in 2002. In partnership with Portomaso Gaming, they have developed a live casino solution.
They can offer customers live streaming from Malta’s largest land-based casino, the Portomaso Casino and the Oracle Casino. They have recently introduced a live studio where live 7-seat blackjack can be streamed for customers.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
Leo Vegas has the widest range of games from Wirex (Portomaso).
My Wirex review details the games and where you can play.
Winfinity was founded in 2020 and has its studios based in Riga Latvia.
They are due to go live with 3 games in the second quarter of 2022 and will be streaming them from three purpose-built high-quality studios.
They have several USPs, including a Bet in Play Blackjack side bet and a Multiplier Bonus Buy for their roulette tables, enabling multipliers to be purchased for a game round without changing the paytables.
They are a new live casino operator set to disrupt the live casino market with quality and innovation.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where you can Play
Limited casinos to begin with.
See my Winfinity Live Casino Review for more details about the games and where to play them.
Xprogaming has been developing live casino games since 2005. XPG is based in Slovakia and streams its live casino games from studios in Moldova and Bulgaria.
They have many live casino games, including Roulette, Baccarat, Blackjack, Dragon Tiger, Sic Bo, Caribbean Poker, and Texas Hold’em (Casino Hold’em).
They continue expanding into new markets, with the bulk of their Asian player base. However, they are used in over 45 European-based casinos and continue growing in this market.
All of their live casino games are available on mobile devices.
Games
Licenses
Features
Features Cont’d
What’s Missing
Where You Can Play
XPG Games can be found at 1xBet Casino.
Read my in-depth review of XproGaming, where you can see lots of information about the company and the games they provide.
Here’s a selection of articles that you might find interesting to read.
Live Casino Games RTPs compared.
Live Casino Game Shows – A new type of live casino entertainment game.
Neil Walker
I’m Neil Walker, and I created this site to provide information on everything related to Live Dealer Games. I do extensive research, play and test all the games, and author all the content. I’ve appeared in the media and presented at conferences—you can read more about me on my About Page. I’ve been doing this full-time since 2014, and I am trusted for my straightforward reviews and honest opinions.
Where you can find me:
LiveCasinoComparer.com is an independent website that provides information, reviews, and recommendations about gambling at online Live Casinos. There are age & location restrictions on where you can gamble online. Ensure you meet these requirements by referring to the casinos’ Terms & Conditions. You must ensure you comply with all legal requirements for gambling online.
The content of this site is intended for visitors 18+ years of age. You are advised to gamble responsibly. If you are unsure what this means or think you have a problem controlling your gambling, please refer to www.gambleaware.org or www.gamcare.org.uk for further information and guidance.
Copyright © 2024 Live Casino Comparer, All Rights Reserved.
