They are there to ensure they meet with regulators requirements and make sure that the games are fair.
All games are monitored and chat logs are reviewed to ensure on table standards are adhered to.
The dealers’ privacy needs to be protected and it’s not unknown for players to try and meet with dealers outside of the studio environment. A practice that is forbidden.
Reviewing chat logs is a way to ensure that dealers are not put at risk.
Roulette wheels are routinely level checked and balanced and any work performed on the table or games is logged for Audit purposes.
Other Ezugi Studios
I spoke for a while with some of the management team and we discussed Ezugi’s growth.
They currently have studios in Bulgaria, Belgium, Hungry, Cambodia and the USA. There are also plans for new studios in Spain, Italy and Poland.
They are currently fitting out a new studio in Columbia.
They are the first live casino operator to provide licensed live casino games to residents in the USA. If you’re located in New Jersey you can access their games through a couple of online casinos.
Ezugi has to comply with the strict regulatory standards of the Division of Gaming Enforcement in the USA. They perform regular audits, both when something has changed and also randomly.
Ezugi Live Casino Review – Summary
I’m really grateful that I got the opportunity to visit the Ezugi Live Casino studio in Costa Rica.
I didn’t really know what to expect when I left the UK, and was pleasantly surprised with what I saw.
The concept of having a network of studios around the world is a good business strategy.
I know this is partly because of licensing regulations but it’s also good practice, and players get different experiences depending on what studio they play at.
The studio in Costa Rica has a very Latin feel, which is great for players from South America & Asia and gives European players something different to try.
Being a Live Dealer is a good job. Ezugi treats their staff well, it can’t be a co-incidence that staff turnover is not very high.
I’ve come away from my visit both impressed and sad. Ezugi doesn’t currently have a UK license so I can’t play at the tables I’ve seen.
This is a real shame as Ezugi Live Blackjack is probably one of the best live dealer blackjacks you can play.
ALL ABOUT NEIL
I’ve been playing, reviewing and collecting data about online live dealer casinos since 2011. I monitor what’s going on in the industry so I can give the best and most impartial advice. I regularly visit live casino studios around the world, so I know what’s going on behind the cameras! If you want some information or just want my opinion on something, drop me a line using the form below.
Leo Vegas has a great mix of live casinos. Evolution (with dedicated tables), Ezugi, Pragmatic Play, Playtech (Not UK) & Authentic Gaming. There’s Live streamed Roulette from land-based casinos in Malta, Gibraltar, Italy, Georgia & the USA.
Playojo is one of a few casinos that have Evolution and Playtech (UK Accepted) Live Games. Crazy Time, Adventures Beyond Wonderland, Lightning Roulette, Monopoly, Quantum Roulette + games from Pragmatic and Authentic Gaming. Regular promotions with Cash Back on each bet – win or lose. What’s not to like?
Mr Green live casino has games from 3 providers (Evolution Gaming, Pragmatic Play, and Authentic Gaming). With their dedicated Blackjack and Roulette tables, they are one of those casinos that have it all. Specific Live Casino Bonuses and promotions round things off nicely.
The USP that Hyper Casino has is unlimited 10% Cashback on losses, delivered to your account automatically the very next day. With live games from Evolution & Pragmatic, this is a cracking combination.
About Neil’s Casino Comparer Reviews
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?
Neil’s Latest Live Casino Reviews
PlayOJO Live Casino Review
PlayOJO Live Casino has games from the Top four providers – Evolution, Playtech, Pragmatic & Authentic Gaming. With Cashback on all bets – Win or Lose and no wagering on Bonuses this is a great place to play live casino games.
Vbet Live Casino Review
VBet Live Casino has games from nineteen live casino providers. With great live casino promotions and quick withdrawals, it’s certainly worth trying.
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