While Ezugi has been relatively quiet in the press during 2016 it has been a very busy year for them.
2017, looks to be even busier as they continue to build their Live Casino solutions.
I sat down with Sagi iFrach, Business Development Director and Kfir Kugler, CEO, to get an update on what’s been happening and what we can expect to see in 2017.
Thanks for agreeing to chat with me. For those who are not familiar with Ezugi could you give a quick overview of the company and what you offer?
For those who are not familiar with Ezugi could you give a quick overview of the company and what you offer?
Ezugi is a leading technology provider specialising in live dealer casino gaming. We focus on providing our customers with the most realistic gaming experience we can.
How many Live Games do you currently offer?
We currently offer 15 Live Games, although more are in development.
The existing games include Blackjack with Side Bets, Hybrid Blackjack, American and European Roulette, Automatic Roulette, Keno, Lottery, Wheel of Dice, Baccarat, Knockout Baccarat, Casino Hold’em, Auto Sic Bo, Sede, Andar Bahar and Dragon/Tiger.
We’re also able to develop games to suit specific customers or player markets.
Regulation of Online Gaming is great for player protection, but it can make it difficult for operators to get their product to market in some countries. What licenses do you hold?
Ezugi is registered and licensed by the Curacao eGaming Licensing Authority, the SCG in Bulgaria and in Belgium and Hungary.
Where do you stream your games from? Do you have your own Studios?
We have our own studios and we also work in partnership with local operators to enable us to provide games into countries that have very specific licensing requirements.
We are currently broadcasting from 8 Casinos/studios around the world and have 46 live tables which will increase to 70 by the 2nd quarter of 2017.
All of our studios operate 24/7, and we cover English, French, Dutch, Spanish, Russian and Turkish languages.
I understand you launched your games on mobile earlier in the year. What has been the impact of that?
We have developed our own HTML 5 in-house streaming solution for mobile which went live in June 2016.
Mobile Traffic now accounts for over 35% of our turnover and is growing fast so we are very pleased.
What new developments can we expect to see during 2017?
We have a huge amount that is due for delivery during 2017.
Casino Hold’em has just been added and it’s being broadcast live from our Eastern European studio 24/7.
We’ll also be introducing a number of new games throughout the year:
A shared lobby is also in development, which will bring together all the games from the different studios into one central location.
OTT (Over The Table) Roulette is our land-based streaming solution for Roulette. This will give both land-based and online operators the ability to offer a truly authentic gaming experience to their players.
Thank you Gentlemen, it was great spending time chatting with you.
Two things excite me most about the coming year.
Ezugi have a great product and I’ve been following their development for a few years.
Up to now, to enable me to review the games, I’ve had to rely on using a VPN to overcome the IP blocking of the UK.
During that time I’ve fallen for their live Blackjack. It’s got one of the best set of game rules out there, and one I’d play more if I had the chance.
Ezugi will be exhibiting at ICE in February 2017. I’ll be visiting their stand to get updates on the progress of their new developments.
Be sure to read my next update on Live Casino Comparer.
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?