Live Casino developer Ezugi have announced they will be opening their first European dealing studio on the 1st August 2015.
The studio will be based in Varna, Bulgaria and will host Live Roulette and 3 Live Blackjack tables that will operate on a 24×7 basis.
Due to strong demand the Roulette Table and one of the blackjack tables will be offered in Turkish, while the remaining tables will be in English.
Further changes are also being planned for their live Baccarat.
Players will now have an enhanced interface that will enable them to transfer to other baccarat games without leaving the active table and also view the status and roadmaps of other games before joining them.
The interface will also deliver a style change to the table layout and improvements to the messages that are displayed during game play.
Read my Ezugi Software Review for more information about the games and where you can play them.
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?