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Genting Live Casino Review

 
Playability
 
 
 
 
 


 
Software
 
 
 
 
 


 
Payment options
 
 
 
 
 


 
Security
 
 
 
 
 


 
Support
 
 
 
 
 


 
Bonuses
 
 
 
 
 


 
Total Score
 
 
 
 
 


 
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What I liked


Well known high street brand
Great range of games
Good VIP Program
Cash back on losses
Dedicated Tables
Crockfords Dedicated VIP Tables

What I didn't like


Nothing


Review Summary

Genting Live Casino has two private live casino areas. One for their general players and VIP’s get access to the Crockfords Tables. This is in addition to the general play tables at Evolution.

Posted October 27, 2015 by

 
Full Live Casino Review
 
 

NoUnfortunately players from United States are NOT accepted.

Genting UK is part of the Genting Group which is one of Malaysia’s most respected companies employing over 35,000 people worldwide. In the UK they have over 40 land based casinos including the very well known Crockfords, Maxims Casino Club, Colony Club and the Palm Beach which are all based in London.

Genting also has an online casino, it’s been a bit neglected until recently when a new team were brought in to improve things. One of the first things they have done is to replace the Playtech Software with Evolution live casino software, which is much more in keeping with its brand.

Evolution Gaming sees this partnership as something very positive for both brands.  The initial implementation was completed at the end of 2015 with a rollout of the general play solution with the ability to play on mobile.

In Early 2016 Genting added two dedicated live studios to the live casino. Both are based at Evolutions Riga studios. One is a dedicated area for general Genting players and the second is a special VIP area called Crockfords which is only available for VIP players and the members of the Crockfords land-based casino in London.

Genting Live Casino Games

Genting has taken eight general play live casino games from Evolution. There’s:

  • Blackjack.
  • Roulette.
  • Baccarat.
  • Casino Hold’em.
  • 3 Card Poker.
  • Caribbean Stud Poker.
  • Dreamcatcher.
  • Ultimate Texas Hold’em

At first glance, the maximum stakes for Blackjack are a bit on the low side. Minimum stakes of £5 are only available on two tables, so you’ll more than likely have to play with a minimum stake of £25 a hand or Bet Behind on one of the £5 tables as seats on those tables is notoriously hard to get. 

Blackjack plays with 8 decks, using Vegas rules, you can double on anything but not on splits. Split Aces take one card only. Side bets of Perfect Pairs, Bet Behind and 21+3 are optional on all tables.

Roulette lovers get a better deal when it comes to stake ranges, you can bet a minimum of £1 all the way up to £50,000 if you have the cash! French roulette with La Partage can be played on the French Gold table and if you like to hear an English accent then the London Roulette table is the place for you.

The impressive Immersive Roulette is available in full mode and immersive lite, which I actually prefer.

Baccarat comes with four tables. Two general play tables, the new Baccarat Squeeze and the Controlled Baccarat Squeeze tables.

There is one Casino Hold’em table and two 3 Card Poker tables. Both are a one-handed game, where multiple players play the same hand. One deck is used in each game and game rounds are very quick. Both games have really low initial stakes, but they are doubled if you want to play each hand, so be wary of that when placing your initial Ante bet.

Dreamcatcher is a wheel of fortune based game where you bet on up to 6 numbers on the money wheel. Payouts can be as high as 40 /1 and if the 7x multiplier is active that’s 280 /1. 

Ultimate Texas Hold’em is my favourite game after Blackjack. You play against the dealer and try and get a better 5 card poker hand than he has. What’s unique about the game is there are 4 betting rounds, so you can decide to bet after each card has ben dealt.

Dedicated Genting Live Casino Tables

As I briefly mentioned above there are two dedicated Genting studios where only Genting players can play.

The Genting dedicated area has:

  • Blackjack.
  • Immersive Roulette lite.
  • 3 Card Poker.

The Crockfords area has 3 tables that are only available for VIP players and are only open between 5 pm to 5 am GMT. But VIP players can request them for private play outside of these hours. These tables can also be accessed by members of Crockfords land-based casino when previously they had access to their own exclusive tables. 

  • Blackjack.
  • Immersive Lite Roulette.
  • Baccarat with the Squeeze. 

Stakes

Genting has a VIP Program and membership is dependent on how much you deposit. Deposit over £1000 and you’ll be straight into the VIP Black program.

  • As a player’s VIP level increases, so his game limits increase.
  • Each player can only view the game limits available to them.
  • VIPs will see additional tables and will be able to bet higher stakes on the existing tables, including access to the Crockfords VIP tables.

At their top level, max straight up bets limit is £3,000 for Roulette. £5,000 per hand for Blackjack, £7,500 for Baccarat & £2,000 for Three Card Poker.

The ranges shown below are for entry level players.

Games Stakes Dedicated Table Side Bets No.Decks Multi Hand Multi Player
3 Card Poker 3 – 200 No PP / 6 Card 1 No No
Genting 3 Card Poker 1 – 250 Yes PP / 6 Card 1 No No
Baccarat Squeeze 5 – 500 No Pairs 8 No No
Baccarat A & B 5 – 500 No Pairs 8 No No
Baccarat Controlled Squeeze 5 – 500 No Pairs 8 No No
Speed Baccarat 5 – 500 No Pairs 8 No No
Genting Live Baccarat 5 – 500 Yes Pairs 8 No No
Genting Live Blackjack 5 – 500 Yes PP / 21+3 / BB 8 Yes Yes
Blackjack 5 – 200 No PP / 21+3 / BB 8 Yes Yes
Blackjack Party 0.50 – 100 No PP / 21+3 / BB 8 Yes Yes
Silver Blackjack 50 -300 No PP / 21+3 / BB 8 Yes Yes
Blackjack VIP 50 – 300 No PP / 21+3 / BB 8 Yes Yes
Platinum VIP 250 – 500 No PP / 21+3 / BB 8 Yes Yes
Fortune VIP 250 – 500 No PP / 21+3 / BB 8 Yes Yes
Casino Hold’em 1 – 50 No Aces or Better 1 No No
Caribbean Stud Poker 1 – 250 No 5+1 Bonus / Jackpot 1 No No
Dreamcatcher 0.10 – 1k No n/a n/a n/a n/a
Genting Live Roulette 0.20 – 25k Yes n/a n/a n/a No
Roulette 1- 10k No n/a n/a n/a No
Immersive Roulette 1- 10k No n/a n/a n/a No
London Roulette 1 – 10k No n/a n/a n/a No
Roulette VIP 5 – 50k No n/a n/a n/a No
French Roulette Gold 5 – 50k No n/a n/a n/a No
Auto Roulette VIP 0.20 – 15k No n/a n/a n/a No
Auto Roulette 0.10 – 10k No n/a n/a n/a No
Auto Roulette La Partage 0.10 – 10k No n/a n/a n/a No
Ultimate Texas Hold’em 0.50 – 250 No Trips 1 n/a No

 

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Playability

If you’re a regular reader of my reviews or have played at Evolution based live casinos before then you’ll know to expect really slick games that are dealt quickly. The playing interfaces have everything you need. Most of the settings are optional so you can tweak things to suit your playing preferences.

Without exception all of the dealers like a bit of a chat and while the table language is English they will chat to players in their own language if they are given a chance.

Dealer changes occur every 30 minutes and they rotate around the table games so you can follow your favourite around unless they disappear on a break.

I still get the occasional lag from the video. Quite often it’s my connection. I never experience crashes, only when I do something stupid like shutting down the game by mistake.

Live Casino Images

I grabbed these images one afternoon shortly before playing for the evening.  I can’t really do both at the same time. You’ll see that some, like the Immersive images, are nice and clear, due to the HD streaming.  All other images are in standard definition.

Payment Options

There isn’t an extensive range of payment options but the main ones are covered. You can deposit and withdraw using your credit and debit cards and also use the Skrill online wallet. Genting also has something called Genting Pay that allows you to deposit money into your account by using the cash desk at one of their land based casinos.

While you don’t have to verify your account immediately I’d advise you to do so before you start playing. The process is quite simple and they provide a section in the banking area to do so. You’ll need recent copies of your Passport or Driver’s License, a copy of the card you’re using and proof of address.  

Customer Support

It surprised me the first time I deposited at Genting when I got an email from customer support reminding me to verify my account. I got onto chat and they talked me through the process. I quite like that someone was switched on enough to think about making it easier for customers and I hope to see more of this as I play here. 

Licensing

Genting has a gaming license with the UK Gambling Commission.

Bonuses & Loyalty

100% matched bonus up to £1000. It’s only available for UK players and comes with a 25x Deposit and Bonus wagering requirement. Live Games (excluding Casino Holdem) can be played, but Roulette & 3 Card Poker only contributes 50% towards wagering and Blackjack and Baccarat contribute 10%. You have 30 days to complete the wagering before the bonus expires. 

There are 5 VIP Levels, Black, Bronze, Silver, Gold & Diamond. As you work your way up you qualify for more benefits and bonuses and a higher range of loyalty points and playing cash back on losses. 

Summary

Genting is turning a corner and now putting some real effort into their online live casino. They have a well-known brand and they have a real opportunity to create a great online product.

They have taken a big step with their investments in dedicated areas with Evolution and will now be able to compete with Grosvenor Casino & William Hill

They have one of the best VIP programs I’ve come across. It’s easy to sign up and the cashback on losses is great for maximising your RTP at the tables.

I’m really happy to have them on this site.

If you’re interested, you can read some of the interviews I performed with some of the Genting live dealers. 

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