Press Release: 25/09/2015
Evolution Gaming, leading provider of Live Casino solutions, has signed an agreement with Microgaming under which Evolution will become the preferred provider of Live Casino services for Microgaming’s European-focused customers.
As a result of the deal, Microgaming’s licensees (today globally running over 400 online gaming sites) will have the possibility to use the new Evolution-supplied service, with Betway being the first.
The Betway integration is already well underway. The high-profile sportsbook and gaming brand, who are the principal sponsors for English Premiership club West Ham United, will launch Evolution’s complete Live Casino offering across desktop and mobile in a number of markets, with priority being given to the UK and Belgium. Betway will offer Evolution standard and VIP live games streamed from Evolution’s Latvia studio, as well as localised Live Casino services such as London Roulette, which are streamed from native speaking tables at Evolution’s Malta studio.
Jens von Bahr, CEO of Evolution, said:
Roger Raatgever, CEO of Microgaming, commented:
Evolution expects a rolling migration, with its Live Casino services gradually being launched by many of the European-focused sites in Microgaming’s portfolio, contributing to Evolution’s and Microgaming’s growth over time.
This is a significant move in the world of Live Casino and will strengthen Evolutions position as number one in Europe. I’m pleased for the very good microgaming casinos that they will now be able to offer their players a superior live casino solution.
So what does this mean for the other suppliers of Live Casino solutions? I think there is still plenty of room for a variety of suppliers.
Those that get it right with customer experience and game choice and have a USP will continue to carve out their niches. Getting the playing experience and the delivery of the games to the player in a smooth an uninterrupted way is now of paramount importance and anyone that can’t do that will have trouble attracting players.
I think this will act as a wake up call and perhaps provide the inertia behind some much needed changes by some of the other leading brands.
I have tried to be objective and consistent with all my live casino reviews. Hopefully they will strike a chord with you, but I thought it might be helpful to explain the criteria i used to mark each of the casinos. Hopefully, the categories and explanations make logical sense.
Playability – What is the overall impression of the casino. Did I have a good time?, are the dealers nice and chatty?, is everything easy to understand?. Does it have a good set of games, is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use, does it integrate well with the rest of the casino?. Are the images clear and the video streaming fast.? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options?. Do they payout quickly & on time.?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place. Are they regularly audited. Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat?, are they quick to respond?. Are they able to help me immediately?. Do they have an online FAQ and self help library? Are the support people knowledgeable about the product i’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits.
After all that would I play there regularly?