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Authentic Gaming Coronavirus Status

Authentic Gaming has issued a statement on how it plans to continue business operations during the uncertain times created by the Coronavirus Convid-19 outbreak.

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I received the following information from Authentic Gaming on their approach for dealing with the challenges created by the outbreak of the Coronavirus Covid-19.

Like all companies, they are following Government guidelines which could change at any time.

However, for the moment this is their position as of 16th March 2020.

In observance of the Covid-19 pandemic, we want to reassure you that we are taking the necessary actions to mitigate the disruption to our operations. This means putting our employees’ health and safety first, respecting local laws where applicable and initiating product replacement contingency plans where possible. Below are the measures we are taking:

Studio

We have a carefully throughout plan for the studio that will be rolled out in several phases.

This ranges from minimized staff onsite working the tables to an eventual replacement to automated mode should we arrive at a worst-case scenario.

Be comforted that, no matter how stringent the local laws in Malta, where our studio is based, are to become, the studio shall continue to be operational in a highly automated manner.

Authentic Roulette Tables

Due to a period of uncertainty with regards to possible shutdowns of our land-based casino partners where we are currently streaming from, we cannot at this point confirm what number of our landbased streamed tables will continue to be offered in the near future.

What we can promise is that in all cases, we will aim to mitigate the disruption either by continuing to have the table open just for online as we have already done with one land-based casino partner or by seamlessly guiding the End-user to an alternate AG table if that is not an option.

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About Neil’s Casino Comparer Reviews

I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.

Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?

Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?

Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?

Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?

Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?

Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?

After all that, would I play there regularly?

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