Janice has a long history in the live casino sector and has been responsible for training 1000’s of live dealers. I was definitely going to be in good hands.
Access to the Authentic floors is by lift. Once there the offices are in a self-contained unit that you can move around freely.
The studio is on the lower of the two floors and accessed up a long ramp.
I’ve visited a few live casino studios and this one, above all others, resembles a TV studio the most.
There is one large room, with the presenter-led Blaze Roulette table in one corner. Dotted around the floor is the selection of Auto Roulette wheels.
The first thing you notice is how dark the room is. All the backdrops are black, which makes the Blaze roulette table colours really pop out.
The second thing you notice is the noise. While studios are meant to be quiet places during filming this is different.
Piped music is playing as well as the unmistakable sound of the Auto Roulette compressed air blasting every 30 seconds.
The Dealers & Training
I take my hat off to the dealers. They have a very difficult job and I imagine have to be really focused on what they are doing.
They operate in complete isolation, standing alone in the studio just talking to the camera. It must take real skill to run a game and present it the way they do.
All of the training is provided by Janice.
Arena Studio Operations
The studio operates 24×7, Blaze roulette is open between 10:00 – 02:00 CET. Outside of those hours, the studio is empty.
Monitoring of the games is performed remotely, so onsite there is only a skeleton set of staff to keep things ticking over.
The server room is small. Equipment is protected by UPS, while the whole building has a generator backup power supply.
It’s not quite as sophisticated as others I’ve seen, but it does the same job.
While this is the smallest Live Casino studio I’ve seen, all the component parts are in place. Authentic Studio delivers a good online live roulette experience.
I’ve followed Authentic Gaming from the very beginning and have really been interested in their products and development.
The studio is a good addition to their land-based streamed roulette solutions. I’m hopeful they will build this out with more unique games and playing options.
About Neil’s Casino Comparer Reviews
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?
Neil’s Latest Live Casino Reviews
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PlayOJO Live Casino has games from the Top four providers – Evolution, Playtech, Pragmatic & Authentic Gaming. With Cashback on all bets – Win or Lose and no wagering on Bonuses this is a great place to play live casino games.
Vbet Live Casino Review
VBet Live Casino has games from nineteen live casino providers. With great live casino promotions and quick withdrawals, it’s certainly worth trying.
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