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Pragmatic Play Expands Live Casino in Bulgaria

21/09/2022 – Pragmatic Play is due to expand its live casino operations by opening a new studio in Sophia, Bulgaria.

pragmatic Bulgaria Studio

New Studio To Meet Increasing Demand

The new studio is being built in Sophia, Bulgaria and will open later this year. It’s being built to cover the increasing demand for live casino from its ever increasing client base.

The new facility will see Pragmatic employ over 2,000 people by the end of 2023.

The new Live Casino location will offer Pragmatic Play’s staple Live Casino products, such as Roulette, Blackjack and Baccarat – with its premium immersive experience, broadcast with 4k cameras and leading audio technology.

The new location is the latest opened by Pragmatic Play, following its first studio in Bucharest, Romania and corporate hubs in Serbia, Gibraltar and Malta.

Irina Cornides, Chief Operating Officer at Pragmatic Play, said:

“We’re delighted to announce the opening of our new Bulgarian location, right in the heart of the capital, Sofia.

It is an important step for us as we look to both expand the capacity of our Live Casino operations and intend to work with the fantastic talent in Bulgaria.

We’re proud of the strides made as a business since our inception, and this marks another exciting chapter for Pragmatic Play.”

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I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.

Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?

Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?

Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?

Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?

Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?

Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?

After all that, would I play there regularly?

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