Betfred Live Casino Review

Overview – Who Can Play

Betfred is only available to UK Players. This is a UK-facing brand that limits everyone else.

India, Indonesia, Bangladesh, and Pakistan are all restricted, and so are countries such as South Africa, Brazil, the USA, Tunisia, and Italy. For South Africa and the USA, Betfred has separate products.

If you’re in the USA, you’ll be able to place sports bets on betfredsports.com. If you’re residing in Arizona, Colorado, Iowa, Louisiana, Maryland, Nevada, Ohio, Pennsylvania, Virginia or Washington, you won’t be able to play casino games unless the state has an online casino license. The live casino offer will also differ greatly from the one in the UK.

Pros and cons of Betfred Live Casino

My Review of Betfred Live Casino

Betfred is a good casino for casual players who want to play Playtech live games and Playtech slots or engage in other gambling verticals such as poker, bingo or sportsbook.

It’s all available under one roof, with bonus offers for each product that you can claim.

There aren’t that many Playtech casinos with a UKGC license, so if you’re looking for one, Betfred is certainly worthy of serious consideration.

If you want to play the top Playtech games such as Adventures Beyond Wonderland or Age of the Gods Roulette, Betfred has them.

This is a reputable big brand that is a household name in the UK.

Everyone knows Betfred as it has over 1,300 high-street betting shops and a successful online presence. You see plenty of TV advertising, even with the infamous Fred Done, the owner of Betfred appearing in some of them.

Playing at Betfred comes with the protection of the UKGC, so you know that if you have a problem or dispute there is a third party there to help.

Betfred Welcome Bonuses for Live Dealer Players

At the time of writing, several offers are tailored specifically for live casino players at Betfred. These will expire soon enough but will be replaced by similar offers.

Get 5 Golden Chips – This offer is specific to Live Casino players who stake £20 or more over a minimum of 5 game rounds. You’ll get 5 Golden Chips worth £1 each that can be used on Live Roulette tables and the Live Unlimited Blackjack table. The chips are non-cashable, so you only get to keep the winnings (without any wagering requirement). My suggestion would be to bet on five straight-up numbers on roulette. If you win with any of the chips, you win £35.

Win a Cruise for 2 – This promotion is shared with slot players. Any live dealer game counts for the promotion, and every £10 staked will get you one ticket into the prize draw, where you can win a cash prize from £5 to £500 or even a cruise for two on the Royal Caribbean.

Win a Share of £2000 Cash – With a minimum bet of £1 on Lucky Ball Roulette, you can win £200 when one of 10 Mystery Bonus rounds triggers daily. When the Mystery Bonus round is activated, up to five random numbers will be selected, and if you have covered one or more numbers with a straight-up bet, you’ll win your share of the prize pool.

In addition, there are offers for slot players, such as the 200 free spins when you bet a total of £10 within 30 days of registering a new account.

You can claim all the offers listed here as a new player, and one doesn’t exclude the other.

The offers at Betfred look attractive; just read the Terms & Conditions carefully, as Betfred won’t hesitate to use the fine print against you if, for example, you utilise a payment method that doesn’t apply to the bonus.

Live Dealer Providers and Games

Betfred Live Casino is powered exclusively by Playtech software.

Betfred has dedicated exclusive roulette tables, which are reserved only for Betfred players. Then there is a complete portfolio of Playtech roulette games: Age of the Gods Bonus Roulette, Quantum Roulette, Football Roulette, Spread Bet Roulette and many more.

There are native language tables for German, Indian, Brazilian, French, Turkish, Italian and Greek-speaking players, although it’s odd as players not resident in the UK are excluded from playing. There is the Betfred exclusive dedicated French roulette table, which I believe provides the most value to roulette players.

Betfred also has its own Blackjack tables, and there are Playtech games, including those with multipliers: Mega Fire Blaze Blackjack, Quantum Blackjack, Majority Rules Speed Blackjack, Soiree Blackjack and a few more. There are native tables, too.

Game Shows are a particular treat of the Betfred Live Casino as Playtech has many exciting titles to choose from: Mega Fire Blaze Lucky Ball Live, Big Bad Wolf Live, Jumanji the Bonus Level Live, Who Wants to be a Millionaire Live Roulette, Deal or No Deal The Big Draw, Money Drop Live, Everybody’s Jackpot Live, The Greatest Cards Show, Spin a win, Adventures Beyond Wonderland and Buffalo Blitz Live.

Other Games

The most popular gambling vertical at Betfred is the sportsbook. With 1,300 betting shops across the UK, Betfred has access to many sports bettors. Most of them start using the online sportsbook or the mobile app at some point, and a small minority go on to play at the casino, live casino or bingo.

In the Casino section, you’ll see 297 slots plus some table games, the entire Playtech portfolio of slots. In the Vegas section, you’ll find 214 classic fruit machines by other developers.

Betfred has a good Poker product with many ways to get freeroll tournament tickets, an excellent welcome bonus and relatively soft competition.

This is probably the hidden gem among all Betfred gambling verticals.

Whatever you want to gamble on, you’ll be able to do so at Betfred, with each gambling vertical coming with its own set of bonuses.

Deposits and Withdrawals – Methods, Fees, Limits, Speed

Betfred accepts the traditional payment methods and the most popular e-wallets in the UK.

You can deposit with your Visa, MasterCard, Maestro or Visa Electron debit card, bank transfer, Paysafecard, Skrill, Neteller or PayPal.

You can also deposit cash to your account in person at one of the high-street bookies, where your online account will be instantly credited.

For most payment methods, the minimum deposit is a fiver; for bank transfer, it’s £85. There are never any fees associated with depositing money.

Withdrawals aren’t very fast, with most withdrawal options taking 48 hours for the withdrawal to be processed.

In practice, this is usually 24 hours. The minimum withdrawal is £5, while the maximum per transaction is between £4,000 and £9,999, depending on the payment method.

The only instant way to withdraw money from Betfred is to withdraw cash to a betting shop, but the limit per transaction is £250 in this case.

Payments aren’t very fast at Betfred, so don’t expect them to be instant, except if you want to withdraw a small amount to a betting shop.

Withdrawal Rules & Fine Print Regarding Bonuses

As usual with UKGC-licensed casinos, you’ll need to pass the KYC procedure before you’re allowed to withdraw money. Doing that before you even think of requesting a withdrawal is a good idea, as it cuts the total processing time in half.

Regarding bonuses, the Terms & Conditions always contain some fine print, so read carefully before claiming a bonus offer.

Betfred is known to put limits or caps on winning players, so read the general terms of service to understand what they might be.

Player Complaint Resolution

Most players at Betfred are sports bettors, with the casino very much a secondary vertical.

Unhappy players have reported issues such as a maximum payout cap, big bets not being accepted, the fine print stipulating some deposit methods which can’t be used with a bonus, restricting winning players, and closure of accounts.

On Trustpilot, you see that most UK sportsbook brands have awful ratings, and almost all have bad reviews. Betfred does way better than any other UK brand, with 50% of the reviews being good!

There is no doubt that Betfred, as a sportsbook, targets the casual player and uses fine print to place restrictions that most players fall foul of by not reading and understanding the terms. This is also true for any mainstream bookmaker or casino.

The customer support doesn’t seem very responsive, and complaint resolution is usually one-sided. Still, UK players can always escalate the issue with the regulatory body, which is why Betfred is better than any non-licensed casino.

Betfred isn’t rogue but will ensure winning players adhere to the rules, especially before allowing a withdrawal if they’ve been playing with a bonus.

So read the Terms & Conditions carefully.

I don’t like the habit of limiting and closing accounts. This is commonplace among all the SportsBook-backed operators, and if you’re a regular winning player, you may experience the limits you can bet being lowered or your account is closed. If you’re a high roller, or/and you’re winning big, consider playing at a dedicated online casino like Playojo, for example.

Betfred has been a target of regulatory action on several occasions; for example, in 2016, the UKGC forced Betfred to pay more than £800,000 for Betfred’s failure to adhere to its own anti-money laundering and social responsibility policies. This happened again in 2019 with a £322,000 fine.

Petfre Ltd Company Information and Casino Licensing

Betfred is operated by a Gibraltar company, Petfre Limited, and is registered with the company information number 99314. Its registered office is at 5.2 Waterport Place, 2 Europort Avenue, Gibraltar GX11 1AA, Gibraltar.

The company holds the United Kingdom Gambling Commission and the Government of Gibraltar gambling licenses.

Betfred is a household name in the UK, with its first betting shop opened in 1967 in Ordsall, Salford.

Brothers Fred and Peter Done had famously backed England to win the 1966 World Cup and used the winnings to open their betting shop, Done Bookmakers.

The name Betfred was first used in 2004.

The brothers famously tossed a coin to decide who would get the company in 1989. Fred won, and at the time of writing in 2024, is still the company’s Chairman.

Restricted Territories

As is usual for a UKGC-licensed brand, Betfred restricts customers from many countries, most notably the USA (though it does have a separate product that caters to 10 US states), Australia, Germany, Canada, France, Spain, Italy, and the other usual suspects.

Betfred doesn’t operate in grey area markets, as UKGC brands never do.

Sister Casinos

There are no sister casinos or sister sportsbooks of Betfred, but the same company used to own a much-loved UK brand, Totesport, for eight years. Totesport was closed in 2019. Betfred inherited 500 betting shops.

Betfred is present in the South African market with Betfred.co.za and is active in the USA market in Arizona, Colorado, Iowa, Louisiana, Maryland, Nevada, Ohio, Pennsylvania, Virginia and Washington with betfredsports.com.

Conclusion – Should you play at Betfred Casino?

Betfred is a good casino for casual players from the UK who want to play Playtech live games and would like a small bonus to get them through the door.

The Live Casino has the best Playtech Live Dealer games and a good range of dedicated tables covering several Blackjack and Roulette titles.

The regular Live Casino rewards are also not to be missed.

It is not a place for high rollers or professional gamblers, as they don’t seem too fond of players who win big.

But if you’re only investing a few quid and want to have some fun, Betfred is a good casino.

Betfred Casino Frequently Asked Questions (FAQ)