It was unfortunate that I didn’t manage to meet with Vivo Gaming at the ICE 2016 Conference, but sometimes good things often happen after disappointments and this is one of those good things.
Since the conference I’ve been in contact with Yuval Shochat of Vivo Gaming and he’s been very keen to give me the low down on what’s been and what will happen at Vivo during 2016.
Vivo Gaming have 7 live casino games developed: Blackjack, Roulette, Baccarat, Caribbean Poker, Sic Bo, Dragon Tiger, Craps. You can read more about them here.
Only 3 of the games are currently operational, Blackjack, Roulette and Baccarat. There are a total of 15 generic public tables and 3 dedicated tables for specific clients.
The remaining non-operational games can be activated with 3 -6 days notice depending on individual clients needs.
The Sic-Bo and Dragon Tiger games were paused when their studio in Cambodia was closed. The studio is going to be re-opened by one of Vivo’s partners in a new location.
Vivo are the only provider to develop “Live Craps” and it was operating until 2.5 years ago when it was not longer required. There is renewed interest in the game and they are considering reopening the table for the Latin American market soon.
This You Tube clip will give you an idea of how the game is presented in a live casino studio.
There are plans to launch poker, Dragon Tiger and additional Blackjack tables as well as a number of new projects.
Two new studios including a EU based studio and additional LATAM studio are being planned. The studio in Cambodia should also reopen. At least two of these will launch in the 3rd quarter of 2016.
More native speaking dealers will be recruited as there is an increasing trend from Vivo customers wanting this facility.
When I was looking through the games I noticed that Vivo now have Baccarat Squeeze as a playing option on 4 tables. I was intrigued as Evolution Gaming have recently launch a version and I was interested to see how Vivo handled the squeeze.
In the Evolution version the dealer performs the squeeze. In the Vivo version the cards are dealt face down and the player can “Squeeze” the cards they have bet on by manipulating a computer generated image of the card. You can rotate the card and squeeze each edge. The game is paused for a while to give players the opportunity to perform this.
An HTML5 mobile live casino that offers 10 tables has been launched including Baccarat squeeze. Vivo are rightly proud of this, as the app is not native but written in pure HTMl5, so is completely portable on any device.
Mobile Live Blackjack should be launched in May 2016.
You can check out the Mobile live casino on your smartphone by clicking this link.
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?