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Swiss MyCasino Chooses Evolution Live Casino

The Grand Casino Luzern Group has chosen Evolution Gaming to be the live casino games provider for their online casino mycasino.ch, in the newly regulated Swiss market.

mycasino.ch

Press Release 18th February 2020

Evolution Gaming, leading provider of Live Casino solutions, announced today that it has partnered with Switzerland’s number one online casino mycasino.ch, operated by Grand Casino Luzern, to provide online Live Casino services.

Evolution’s award-winning Live Casino games are available to mycasino.ch’s customers in Switzerland’s re-regulated gambling market.

Grand Casino Luzern’s online service allows remote customers to play Evolution’s live dealer games, including exclusive game show titles such as Lightning Dice, Dream Catcher and Football Studio, as well as Roulette and Baccarat from the wide-ranging, award-winning Evolution portfolio on their smartphones, tablets and desktops.

Commenting on the decision to select Evolution Gaming, Grand Casino Luzern CEO Wolfgang Bliem said:

“The ‘good reputation’ of operators’ online partners is a critical part of our country’s new gambling regulations. It was clear to us that Evolution Gaming has an exemplary track record and reputation in regulated markets globally. In that regard, and of course with regard to the quality of their Live Casino solutions, Evolution was the perfect partner for mycasino.ch.”

Sebastian Johannisson, Chief Commercial Officer at Evolution, added:

“We are delighted to be working with such a special and historic casino. mycasino.ch is among the first concessioned Swiss online casinos to offer a world-class, fully compliant Live Casino service to Swiss players. We are confident that our wide range of outstanding Live Casino games will be the perfect addition to mycasino.ch’s offering.”

Press release ends.

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Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?

Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?

Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?

Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?

Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?

Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?

After all that, would I play there regularly?

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