Sky revamped their Live Casino in April 2017, when they created a new dedicated area at Playtech’s new studios in Latvia.
The revamp also included new dealer uniforms and a change to the new Playtech playing interface.
It’s been remarked that the whole thing looks like the set of Star Trek.
Clearly, someone likes it a lot as they won the 2017 eGR Innovation Award.
Here’s the full press release.
Press Release London: June 8th 2017
Sky has won this year’s eGaming Review Innovation in Casino award for its new Playtech-supplied Live Casino, offering players an enhanced omni-channel experience, product enhancements and richer gameplay.
Sky won the innovation award due to its significant Live Casino growth and achievements, including close collaboration with Playtech on Live product innovation, and usability and accessibility that has driven consistent uplift in Live performance.
At eGR’s B2B awards this week Playtech picked up five trophies, a record for the event, winning awards for Platform of the Year; Multi-channel supplier of the Year; Bingo Supplier of the Year; and Poker Software and Poker Network of the Year.
Sky launched a new, state-of-the-art dedicated Live Casino environment within Playtech’s new studio in Riga, Latvia, in April this year, using the industry’s leading digital Roulette wheel that allows players to immerse themselves in the action.
Sky’s new Live Casino is part of Playtech Live’s next-generation offering which, following significant investment in the industry’s most advanced technology, offers Sky and many other leading brands and their players, with an enhanced mobile and desktop experience, major product enhancements and improved gameplay.
The new Playtech Live building is the world’s largest next-generation live casino studio catering for hundreds of custom-made tables and gaming areas, an advanced control and monitoring centre and large-scale dealer campus used to train and develop all Playtech Live’s staff.
Earlier this year Sky Casino also won the first ever annual Playtech Award that recognises and rewards marketing excellence and innovation across the Playtech Casino network of global licensees.
As a result of winning the Playtech Award, Sky Casino received the top prize of one month’s exclusivity on a new Playtech game as well as a sum of £50,000 marketing budget contribution.
Shimon Akad, COO, Playtech, said:
“Many congratulations to Sky on winning this prestigious and well-deserved award. This is fantastic recognition for the growth and success of their new offering, the close working relationship we continue to have with them on Live and many other products, and the innovation both Sky and Playtech continue to drive forward to generate such a unique and best-performing Live product.”
Press Release Ends
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?