While I applaud the initiative I’m a bit disappointed in how it’s been adapted for players on mobile devices.
It actually feels like players haven’t been consulted, because the result is a miniature version of what you get on the desktop, rather than something designed with a mobile player at heart.
It’s difficult not to be negative and I don’t mean to be. I want to be constructive as that is the way to get products like this improved.
The game can be played on any sized mobile devices. However there are some restrictions as my Android Tablet and rather old iPad, just plain refused to load up the games.
The game is optimised to play in landscape mode only, which is a pain when you’re using a phone. I very rarely hold my phone in landscape unless I’m forced to.
I think it’s a good thing that LuckyStreak has invested in getting live Blackjack mobile. Quite often providers will stop at Roulette and forget about card players.
I really like their desktop product and would like the mobile version to be just as good. Unfortunately it falls short in a number of areas, which will impact the take up they get.
However some small changes would make a world of difference.
So here’s a list of improvements that would turn a very average playing interface into something much more player focused.
While it appears I’ve been quite negative about the Lucky Streak mobile live blackjack, I like to think I’m being constructive.
Firstly, I played on my mobile phone, so this probably the harshest test and something even the big software providers struggle with.
I love using my mobile and it’s obvious when a design has been made for the mobile device and user first.
This feels like they taken the desktop implementation and just adjusted it for mobile play. They missed out the middle bit.
I can understand and sympathise as it’s more cost effective that way.
But I’m here to give my opinion as a Player first and someone experienced with all sorts of live casino software solutions.
Fortunately LuckyStreak are one of the software providers that listens to player feedback, so I’m hopeful they’ll see this review and take another look at the playing interface.
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?