Press Release – 7th January 2019
Evolution Gaming, leading provider of Live Casino solutions, has announced that it has signed a major agreement with lotoquebec.com to provide the provincial Crown corporation with Live Casino services from Evolution’s production studio in Vancouver.
Lotoquebec.com will be the second online game site operating out of Evolution’s Live Casino production studio in Vancouver, which opened in 2018.
Since February, BCLC (British Columbia Lottery Corporation) has offered Live Casino to British Columbia and Manitoba, with Evolution the only regulated Live Casino provider in Canada.
The studio is now being expanded to meet projected high demand from players in Quebec.
Quebec is Canada’s second most populous province after Ontario, and home to more than 8 million predominantly French speaking people.
In its first move into Live Casino (named Casino en direct in French), lotoquebec.com will offer its players six dedicated tables, five of which will be hosted by French speaking game presenters, as well as four existing tables. The service is expected to go live in January 2019.
Lotoquebec.com’s Live Casino games will all be available on desktop, tablet and smartphone, where the provincial Crown corporation already offers online casino games, poker, sportsbetting, lottery, bingo and XP Games.
Sovanna Phan, Online Product Manager at lotoquebec.com, said:
“We’re thrilled to be launching Casino en direct! It’s innovative, and a great addition to what we already offer our customers on lotoquebec.com. It fits hand in glove with our click-and-mortar strategy to engage with customers both online and face-to-face at our casinos.”
“We selected Evolution because we wanted a partner with the vision, innovation and capability to deliver localised, convergent solutions that will allow lotoquebec.com to deliver Live Casino in so many ways, to appeal to different players.”
James Stern, Evolution’s Chief Business Officer – America & Land-based, added:
“The service we will be providing to lotoquebec.com underlines the flexibility of our Vancouver studio and our vast experience in the provision of Live Casino solutions. Our track record in providing native speaking dealer solutions is a key factor, with lotoquebec.com’s French speaking presenter tables being a key USP when serving the province’s predominantly French speaking population.”
The signing follows not only the BCLC agreement in Canada, but also a stream of new business wins for Evolution’s recently opened New Jersey production studio.
Together these successes underline Evolution’s growing Canadian and American presence and an extension of the company’s dominance outside of its traditional stronghold in Europe.
Press Release Ends
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?