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Live Casino Comparer > News > Genting Casino switch from Playtech to an Evolution Live Casino

Press release: 24th August 2015

Evolution launches exclusive online Live Casino offering for Genting

Evolution Gaming, leading provider of Live Casino solutions, has entered into an exclusive agreement with Genting Alderney, the online casino division of Genting Group.

As a result of the deal, www.gentingcasino.com will go live before the end of August with the full line-up of Evolution green tables for desktop, tablet and smartphone: Live Roulette, Blackjack, Baccarat, Casino Hold’em, Three Card Poker and Immersive Roulette.

In addition, Genting’s players will be able to enjoy all of Evolution’s Red Room VIP services, including the recently launched Diamond VIP Blackjack, plus native speaking dealer tables such as London Roulette.

A second-phase launch later in 2015 will see Genting further strengthen its online Live Casino offering with a fully dedicated environment hosted at Evolution’s main central studios in Riga.

Commenting on the decision to move the provision of all of Genting’s Live Casino services to Evolution, Peter Nolan, Managing Director of Genting Alderney, said:

As one of the leading land-based and online casino operators we constantly strive to deliver unique and innovative services to our players. Following a strategic review we concluded that Evolution – with its clear focus on helping operators create meaningful differentiation for their brands – is the Live Casino provider best placed to meet the current and future needs of the Genting brand.

Fredrik Osterberg, Group Chief Strategy Officer, added:

We are proud to be working with one of the world’s biggest and best-known casino brands and we have wanted to partner with Genting for a long time. The deal is a milestone for Evolution and aligned with our strategic focus on multi-channel solutions for land-based casinos. There are many opportunities for Genting to further develop their brand, their online presence and their services to mass market and VIP players.

Genting Group is one of the largest operators in the global casino market with operations in Asia, Europe and USA. In the UK alone it has more than 40 casinos located from Edinburgh to Plymouth, with the provincial venues operating under the Genting Casino and Genting Club brands.

In London, Genting is the capital’s leading casino operator with five casinos serving all levels of the market: its flagship casino, Crockfords, the world’s oldest private members gaming club, Colony Club, Maxims Casino Club, The Palm Beach and Cromwell Mint. In addition, Resorts World Birmingham is scheduled to open later in 2015 and will be the UK’s first integrated destination leisure complex.

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I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.

Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?

Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?

Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?

Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?

Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?

Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?

After all that, would I play there regularly?

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