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Evolution Responds to Allegations of Illegal Gameplay

Evolution has issued a statement following allegations made to the New Jersey Division of Enforcement, by a third party, that Evolution is offering its games in illegal and US sanctioned countries.

evolution markets

Following allegations on the 17th November, that Evolution was offering live casino games in illegal markets, the Swedish Live Casino provider has issued a statement to set the record straight.

The Allegations were made in writing to the New Jersey Division of Enforcement by private investigators, who were allegedly hired by one of Evolutions competitors. The allegations state that gameplay on Evolutions Live Casino product was recorded from Iran, a country subject to U.S. sanctions, through IP addresses originating in Hong King and Singapore.

The allegations also stated Evolution was allowing unlicensed operators to offer their games in Sweden, Italy and Spain.

The videos were viewed by Bloomberg who first reported the allegations on November 16th 2021.

Following the news reports, Evolutions share price took a hit, at one point reducing the valuation of the company by $3 Billion.

The significance of these particular allegations seems to be trying to impact Evolution’s presence in the growing regulated US market.

The New Jersey Division of Gaming Enforcement and other regulators in the United States require licensed operators to have good character and integrity and more importantly not offer services in illegal markets.

The possible sanctions imposed could be a fine and/or loss of license to operate in New Jersey – which undoubtedly has a further consequence in Michigan and Pennsylvania where Evolution already has a presence, if the allegations are found to be true.

On the 24th November 2021, Evolution published the following statement, which was followed by investors meeting at 16:00 CET.

Evolution: Statement in Full

Evolution has received questions with regards to reports of allegations of irregularities.

Those allegations originate from an anonymous third party with what appears to be an intention to discredit Evolution.

This statement aims to clarify the fundamentals of Evolution’s business model, responsibilities, and way of operating.

Evolution innovates, develops, and produces content for Online Casino on a B2B basis. Evolution supplies services to licensed B2C casino operators and B2B aggregators.

Evolution performs full due diligence of the operators or aggregators that the company has contracts with and requires counterparties to hold a valid license.

In many jurisdictions, suppliers such as Evolution, also need a B2B license to be allowed to supply content to the licensed operators. Evolution holds B2B-licenses in over 20 jurisdictions.

Evolution does not handle any players or any of the players’ money.

Evolution provides a service to the operator who in turn provides their services to the players.

It is the operator’s responsibility to conduct a KYC on each player and decide what markets to focus on and what players to accept.

It is the operator’s responsibility to comply with their regulation and their license. This is the same structure as for land-based casinos.

The supplier of a cabinet on a gaming floor is not responsible for who enters the casino and plays on that cabinet. Consequently, the supplier of the cabinet is not responsible for the KYC of the player and does not handle the player’s money. The same principle applies in the Online Casino market.

The control of who plays the game is a strict responsibility of the operator.

That said, Evolution works closely with regulators and operators in an ever-changing online environment to support and provide tools for operators, to address and manage their markets according to their license and regulatory framework.

There are also frequent changes implemented from the regulators which will affect both services supplied by Evolution, as well as interaction with operators.

It is important to point out that Evolution does not own or control any of the operators or aggregators the company work with.

Thus, Evolution does not control which players the operators allow to play.

It is equally important to point out that Evolution uses tools at its disposal to block play from certain countries, including countries on sanction lists.

It has been falsely alleged that Evolution games are accessible directly from countries under US sanctions. This is not the case without sophisticated technical manipulation.

According to allegations made in the anonymous and dubious report, active manipulation of Evolution’s systems has been deployed to create the impression that play from such countries was possible.

This use of Evolution’s content, through an operator that was not an Evolution customer but connected to an aggregator which Evolution has as a customer, was seemingly conducted by first establishing a VPN-tunnel from an IP-address in a blocked country to obtain an IP address in an accepted country.

From this IP-address a connection through the operator to Evolution’s lobby was made, clearing all geographical IP checks, and a session was established with the browser.

Thereafter, the VPN from the accepted IP address was terminated, while the content session remained active in the browser.

The first IP address from the blocked country remains active. Prior to those steps, multiple attempts to connect directly from the IP address in the blocked country were rejected.

This is a deliberate course of action to circumvent a broadly accepted and well-established process to check users’ geographical location, with the purpose of discrediting Evolution.

Evolution constantly works to be better and any suspected irregularities from laws or regulations that apply to Evolution are carefully investigated, with the objective to continuously improve its operations both when it comes to security for players, compliance with regulatory frameworks as well as supporting operators with their compliance.

In this case, Evolution has proactively reached out to the New Jersey Division of Gaming Enforcement (NJDGE), as part of its standard procedure in its relations with regulators.

An internal review has been initiated to ensure a swift response to any questions from the NJDGE.

Statement Ends

LiveCasinoComparer Comment

This is a comprehensive statement that highlights it is the Operators (Online Casinos) and Platform Aggregators that are responsible for determining who can access games from specific locations.

However, as Evolution has pointed out, it is possible to circumvent even the most stringent of controls using technologies such as VPN’s.

In the online world, there are many resources available to a determined player who wants to circumvent controls, including specific checks like Know Your Customer. Fakes Id’s and banking details can be purchased on the dark web, which could be used for this manner.

Personally, I think this is an elaborate and rather clumsy attempt to discredit Evolution, and I’m sure as the investigation ensues we’ll find out more information about the motivation behind these claims.

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Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?

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Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?

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After all that, would I play there regularly?

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