Gone are the individually branded live casino areas and in with one set of dedicated tables as yet unbranded.
As far as I can see there are 10 Blackjack tables and 2 Roulette Tables.
All tables use the latest Playtech playing interface, including the “Mickey Mouse Ears” betting positions on the Blackjack tables.
One change is the betting positions have been pushed back from the table.
You’re now able to see the cards more clearly but at the cost of being further away from the table.
I guess it will take me a little time to get used to the new playing position.
Overall the dedicated area is a bit “dark”, although it’s been brightened up with a splash of Gold, both in the background and on the dealer’s new uniforms.
Perhaps Playtech have been to the second hand shop or just like Gold and Black.
I have tried to be objective and consistent with all my live casino reviews. Hopefully they will strike a chord with you, but I thought it might be helpful to explain the criteria i used to mark each of the casinos. Hopefully, the categories and explanations make logical sense.
Playability – What is the overall impression of the casino. Did I have a good time?, are the dealers nice and chatty?, is everything easy to understand?. Does it have a good set of games, is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use, does it integrate well with the rest of the casino?. Are the images clear and the video streaming fast.? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options?. Do they payout quickly & on time.?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place. Are they regularly audited. Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat?, are they quick to respond?. Are they able to help me immediately?. Do they have an online FAQ and self help library? Are the support people knowledgeable about the product i’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits.
After all that would I play there regularly?