Following a period of rapid growth, live casino operator Authentic Gaming has moved into a brand new, 400 meter square office located on the seafront in Selima, Malta.
In 2015 the company employed just 3 people. Now it has more than 30 designers, developers, engineers and technicians, as well as a fast growing team of online dealers/presenters.
Jonas Delin, CEO of Authentic Gaming, said:
“We are delighted to take up residence in our new office. We have enjoyed a rapid rise over a short space of time, and our new headquarters represent the scale and scope of the business today.
The business continues to expand as we sign up new partners and operators, and broaden our product and service offering. Our new office will allow us to properly execute our ambitious growth plans, and better serve our clients.”
This is great news for Authentic Gaming. I met Jonas a few years ago in Malta, just as he was launching the first of their products.
I remember thinking how cool the concept was and how enthusiastic he was.
Fast forward just a few years and Authentic Gaming has one of the best live streamed roulette solutions in the market.
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?