Malta: 9th July 2019 – Authentic Gaming, the live roulette specialist, has bolstered its senior management team following the appointment of former Betsson Group Managing Director Melvin Hulleman as Head of Account Management.
Hulleman’s appointment forms part of a move to strengthen the management team at the fast-growing live dealer provider which will see current Head of Sales and Account Management, Magdalena Podhorska-Okolow, become Chief Commercial Officer.
Hulleman joins Malta-based Authentic Gaming from the Betsson Group where, over a nine-year career with the operator, he rose from Customer Service Agent to Managing Director.
At Authentic Gaming, he will be responsible for driving growth and executing key strategic goals.
Podhorska-Okolow joined Authentic Gaming in 2017 and has played a key role in securing new operator partners and taking the company from rising star to market leader in a short space of time.
She will continue to do this as CCO while playing a more direct role in commercial side of the business.
Jonas Delin, CEO of Authentic Gaming, said:
“As we scale up our product and service offering and continue to rapidly move through our roadmap, the company needs strong leadership within the commercial team and Melvin and Magdalena will provide this.
“We want to execute our growth plans successfully but also want to ensure that our partners are properly looked after and receive the attention and support they deserve.
This will allow them to grow with us as the popularity of live roulette continues to rise.”
Melvin Hulleman, Head of Account Management at Authentic Gaming, said:
“I am honoured to join the talented Authentic Game team and look forward to working with their operator partners closely as the business continues to evolve and grow.”
Magdalena Podhorska-Okolow, CCO of Authentic Gaming, said:
“I am thrilled to have been promoted to the position of Chief Commercial Officer and I am excited by the challenge of playing a more direct role in the future of the Authentic Gaming business.”
Press Release Ends
I have tried to be objective and consistent with all my live casino reviews. Hopefully, they will strike a chord with you, but I thought it might be helpful to explain the criteria I use to mark each of the casinos. Hopefully, the categories and explanations make sense.
Playability – What is the overall impression of the casino? Did I have a good time? are the dealers nice and chatty and is everything easy to understand? Does it have a good set of games and is there a comprehensive set of betting options? Are high stakes players taken care of?
Software – What is the software like to use and does it integrate well with the rest of the casino?. Are the images clear and is the video streaming fast? Have they taken more than the default shared tables? Is it available on mobile?
Payment Options – Does the casino have a good variety of payment options? Do they payout quickly and on time?
Security – How good is the reputation of the casino amongst other players? Do they hold a valid gaming license? Are they transparent about the security measures they have in place? Are they regularly audited? Do they publish this information?
Support – Do they have multiple methods for communication with me? Is support available 24×7? Do they have instant chat and are they quick to respond? Are they able to help me immediately? Do they have an online FAQ and self-help library? Are the support people knowledgeable about the product I’m playing?
Bonuses – Do they have bonuses?. How strict are the wagering requirements? Do they offer repeat bonuses?. Do they offer loyalty points and can they be redeemed for cash or playing credits?
After all that, would I play there regularly?